Problème persistant : la barre de son Sonos Dolby Atmos à 900 $ a un son bruyant.
YouTuber Complains About Defective Sonos Arc Soundbar
The Issue
Many users of the Sonos Arc soundbar have reported experiencing loud audio pops and explosions when trying to use Dolby Atmos content. This problem has been ongoing for nearly three years, with no fix in sight. Hundreds of owners of the $900 soundbar have voiced their disappointment and frustration on Sonos’ forum, but the company has yet to provide a solution.
Workarounds
After contacting Sonos support, affected users were given two official workarounds: disabling CEC on devices or disabling Dolby Atmos and using Dolby Digital 5.1 instead. However, both of these options are less than ideal, as one would lose the ability for the TV to control other devices and the other disables the very feature that the soundbar is designed for.
Some users have found success by disabling Dolby Atmos, but this defeats the purpose of owning a Dolby Atmos soundbar in the first place.
Potential Cause and Lack of Resolution
The issue seems to be prevalent among those who use an Xbox Series X or Apple TV 4K to stream Dolby Atmos content to their TVs. One theory suggests that the problem may be related to how these devices use a Dolby MAT 2.0 encoder to output sound.
Sonos claims that it is unable to reproduce the issue reliably, despite many customers, including the author of this article, experiencing the problem firsthand. The company’s product manager, Scott Fink, acknowledges the issue and states that they are actively working to find a solution. However, until they are able to reproduce the problem consistently, a fix seems unlikely.
Frustration and Lack of Solution
The fact that this issue has persisted for nearly three years without a resolution is disheartening. Users have had to resort to disabling Dolby Atmos to avoid the audio pops, which is far from ideal. The lack of a proper fix or even a detailed response from Sonos is causing frustration among customers.
Conclusion
For users considering purchasing the Sonos Arc soundbar to use with an Xbox Series X or Apple TV 4K, it is advisable to hold off until Sonos addresses this issue and provides a satisfactory solution. Otherwise, you may be left with a soundbar that cannot handle Dolby Atmos properly, like many other Sonos customers.
Source : www.theverge.com
